Hey! Here is a great article on “social CRM for your business” and how it can be incredibly beneficial. This article was written by one of my favorite websites, Social Media Today. This article gives insight into what’s going on in CRM these days and also gives examples of social CRM’s out there.
This is a neat article that I think would benefit you, and if you have never heard of Social Media Today…you should definitely subscribe to their feed, their stuff in fantastic.
Thanks for reading!
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- What is Social CRM? (ebiztechs.wordpress.com)